Big John's

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Reviews about Big John's

• qamar hussain

  06.05.2018
  ★ ☆ ☆ ☆ ☆
  Just been here 04/06/18 11.00pm
  Ordered 2 fish and chip meals with curry sauce and a portion of wings.
  
  When i got home
  I realised they forgot the wings although i was charged for this. How ever i thought i will still enjoy my fish and chips. But no.
  Both meals had a small fish not the usual size and chips where not even chips it was all the small bits u see at the end of a bag of chips. All chips were dry as if they had been in the warmer for along time!
  I will never go there again!
  And i strongly advise you not to go there too!
• Kosmo15pl

  02.02.2018
  ★ ☆ ☆ ☆ ☆
  I've ordered from this place numerous times before and never had many issues with it aside from a weirder/worse taste a few times with pizzas. However, after today I will not be ordering anything from this place again.
  
  I ordered a 20" pizza which arrived all squished to one side of the box. Having called the store, they agreed to send a second pizza to me as a compensation with not much hassle. Needless to say, the second pizza arrived in an even worse state. It was squished even more compared to the first one and it was sticking to the top of the box. The delivery driver saw the state of it and called the store after which he explained that they had issues with the base and won't be doing any more pizza deliveries for today so I should get a refund and as he was leaving he took the pizza with him.
  
  I call the store to ask for a refund and after explaining the situation and waiting for a couple of minutes I get told that they will not issue a refund because I already received 2 and that because the pizza that arrived was "edible". According to the customer service lady the delivery driver confirmed that it was "edible" and only a little bit of the toppings were sticking to the top of the box. That is what the delivery driver told the customer support after seeing a pizza squished to less than half of the length of the box and half of it sticking to the top of the box.
  
  That is an order for over £17 for which I got two very low quality pizzas (one which was taken back) and no refund when requested. I will not be ordering from here again.

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